FAQ

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  • 1. How long does it take to get a response after we send you an inquiry?

    We will respond within 12 hours of receiving your inquiry on weekdays.

  • 2. Are you a direct manufacturer or a trading company?

    We have two factories and our own international trade department, producing and selling our own products.

  • 3. What products do you offer?

    We primarily produce vacuum equipment such as rotary vane vacuum pumps, screw vacuum pumps, diaphragm pumps, and vacuum units.

  • 4. What are the main application areas for your products?

    Our products are used in semiconductor and electronics manufacturing, photovoltaics and solar energy, medical and life sciences, food and packaging, chemicals and pharmaceuticals, research and laboratories, industrial manufacturing, energy and environment, and other industries.

  • 5. Can you provide customized products?

    Yes, we can customize products to meet your specific process requirements.

  • 6. What is your company's production capacity?

    We have three assembly lines and 31 processing machines, with an annual production capacity of over 20,000 pumps.

  • 7. How many employees are there in your company, including technical personnel?

    Our company currently has over 30 employees, including over 3 professional technicians and over 4 engineers.

  • 8. How does your company ensure product quality?

    First, we conduct inspections after each process. For the final product, we conduct an inspection according to customer requirements and international standards.Furthermore, we use the industry's advanced vacuum gauges and pressure test each pump before shipment to ensure it meets the customer's vacuum requirements.

  • 9. What are the payment methods?

    When providing a quote, we will confirm the transaction method with you: FOB, CIF, CNF, or other. For mass production, we generally require a 30% down payment, with the balance due upon presentation of the bill of lading. We typically accept T/T, but L/C is also acceptable.

  • 10. How are the goods shipped to customers?

    We usually ship by sea freight. Since we are located in Taizhou, we are very close to Ningbo Port, making sea freight export very convenient. However, if the customer's goods are urgent, we can also ship by air freight. Ningbo Airport and Shanghai International Airport are both very close to us. 11. Where do you primarily export your products?Our products are primarily exported to dozens of countries, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.

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